Windows may just need some time to finish the process, especially if it’s a big update and your hard drive is slow and full.
We recommend waiting two hours, just in case Windows is doing a lot of work. However, if this message has appeared on your screen for a long time, you may need to restart your PC. It’s common for this message to appear on your screen for up to five minutes. Depending on how big an update Windows has to install and how slow your computer and its internal storage are, this process could take a while to complete. How Long Should You Wait?īe patient and give Windows some time to finish installing updates if this message appears on your screen. The updates then installed normally afterwards. Windows does insist on re-downloading the update before trying to install it again, just in case there was a problem with the download. Windows just decided to stop updating and roll back any files that were updated. In every test, turning off the computer didn’t cause any problems. This will take a while.” A “Restoring your previous version of Windows…” message appeared as Windows rolled back the update, and our PC booted and worked normally afterwards. Once again, we saw the “We couldn’t finish installing updates” notification.įinally, we tried restarting the PC when it said “Working on updates 48%, Don’t turn off your PC.
We rebooted our computer when the message “Configuring update for Windows 10, 10% complete, Do not turn off your computer” appeared on our screen.Īfter the computer restarted, we saw a simple “Please wait” message, and then the sign-in screen appeared normally. We also tested this process while installing a major Windows 10 update, going from the Fall Creators Update to the April 2018 Updat e. Windows restarted normally and we saw a message saying “We couldn’t complete the updates, Undoing changes, Don’t turn off your computer.” After the process was complete, Windows booted normally and everything worked as expected.
Second, we restarted our PC while the screen said “Working on updates, 27% complete, Don’t turn off your computer.”
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